Our delivery partner Australia Post is working hard to ensure you receive your items as quickly as possible.
Due to extended COVID-19 lockdowns and high parcel volumes, customers may experience delivery delays- for the latest updates https://auspost.com.au/service-updates/current-updates/impacts-on-parcel-post-deliveries-nsw-act-vic
The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
There are expected delays of 3-5 business days due to COVID 19 restrictions in New Zealand. To track your parcel use this link
Auckland region experiencing delays up to 5 business days and others may experience more:https://www.aramex.co.nz/our-
Customs in Canada are experiencing delays due to unprecedented volumes and backlog. Shipping may take up to 14 business days. For more updated information on mail delivery transit times, please visit - https://www.
Parcels heading to the UK are experiencing delays due to unprecedented volumes and backlog. For more updated information on mail delivery transit times, please visit - https://personal.help.
Click here to check the status of your parcel. All customs and duties are the responsibility of the customer
We offer Route Package Protection during checkout to protect your order from any lost/damaged in transit and theft. The fee is paid by the customer and is a non refundable insurance protection.
For more information about Route Package Protection, please visit this page.